Customizable to fit MacBookPro16 Sleeve

Q: How do I place an order?

A: Placing an order is very simple and easy! You can contact our sales team by phone or email and provide them with the information they need, such as the products you wish to order, the quantities required and any customization requirements. Our team will guide you through the ordering process and provide you with a formal quotation for your review.

Q: How long does it take to receive a formal quotation?

A: After you provide our sales team with the necessary information, the exact time may vary depending on the complexity of the order and the availability of our team. Please be assured that we will endeavor to provide you with a timely and accurate quote to assist you in your decision making.

Q: What should I include when requesting a formal quote?

A: When requesting a formal quote, please be sure to provide our sales team with all the details necessary to ensure that the quote is accurate. This includes the products you wish to order, the quantities required, any specific customization or special requirements, and your desired delivery time. The more specific and detailed your requirements are, the better our sales team will be able to understand and meet your needs, resulting in a more accurate quote.

Q: Can I change my order after I receive a formal quote?

A: Yes, you can change your order after receiving a formal quote. We understand that business needs may change or unforeseen circumstances may arise. However, please note that any changes to your order may affect the initial quote and delivery time. It is recommended that you inform our sales team of any changes in a timely manner and they will assist you in amending your quote accordingly.

Q: What happens after I place an order?

A: Once you have placed your order, our team will review and verify the details you have provided. We will then proceed to process your order, including sourcing the products, preparing them for shipment and arranging delivery. We will keep you informed of the progress of your order and our team will be on hand to answer any questions or concerns you may have throughout the process.

Q: Can I cancel my order?

A: Yes, you can cancel your order, but please note that there may be a fee associated with cancellation. It is recommended that you make a cancellation request to our sales team as soon as possible. Depending on the stage of processing and preparation, there may be a cost or fee associated with canceling your order. Our team will guide you through the cancellation process and provide you with the necessary information regarding any potential fees or charges.

Q: What should I do if there is a problem with my order?

A: If there is any problem with your order, such as receiving damaged or incorrect merchandise, please contact our sales team immediately. We strive to provide excellent customer service and will work with you to resolve any issues in a timely manner. Our team will guide you through the necessary steps, which, depending on the nature of the issue, may include providing photographic evidence or returning the item.